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Find out how our solutions fit into your productions. They make performances accessible to everyone.

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Frequently asked questions

Answers to the most common questions before you request a demo.

How does the demo work?

The demo is free and with no obligation. You can do it online or at your theatre, as you prefer. We show you how the software fits into your productions, what you need to get started and what results to expect, with concrete examples.

How much does it cost?

The licence depends on the number of productions and performances. After the demo you receive a tailored quote, free and with no obligation.

How quickly do you reply to a request?

We reply within 1–2 working days.

Can I request the service for a single event?

Yes, you can request the service even for a single event.

How long does it take to start the service?

It depends on the service you choose, the languages and the number of performances. We talk about it together in the demo, so we can give you precise times for your event.

What do I need to get started?

For surtitles, a computer and a video projector or an LED wall are enough. For the app service you need an internet connection; if the theatre has no signal, we provide a dedicated Wi-Fi network.

Who prepares the texts and translations?

We produce the subtitles, translations and audio descriptions ourselves. If you prefer, you can also prepare the content yourself.

Can I use the software on my own?

Yes. We give customers a manual and dedicated tutorials, so they can manage the content themselves. We still support you, so the content stays consistent and of high quality.

Do you offer support during the performance?

Yes. For every performance we provide remote technical support, from two hours before the start until the end of the show.

Do you also work abroad?

Yes. We also work with theatres and festivals abroad.

How do you handle my data?

We use the form data only to reply to your request and organise the demo. You can find all the details in the privacy notice.